Essential IT Services
As leading IT providers in Geelong the Surf Coast and Ballarat, Evongo understands that when it comes to technology you just want it to work but you also might not have the budget to be spending on IT at the moment. That is why we have created the Essentials Services Plan.
Essential IT service features
01
Comprehensive Audit
The first element in the technical alignment process is to establish any gaps and where standards might be out of alignment. Our technical alignment managers will assess your IT infrastructure to proactively identify any areas of concern or where improvements could be made to enhance your IT environment. We will pinpoint any technology lifecycle anomalies, issues, faults, trends, and risks and implement action plans to resolve the issues.
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02
Managed Antivirus Software
Sometimes issues are beyond the scope of remote support, especially problems with computer hardware. If this is the case Evongo’s onsite support team is always ready and available to help. Our skilled technicians have a proven track record of resolving problems quickly and efficiently and are always aiming to minimise the disruption to your business.
03
Performance Monitoring & Reporting
​Our Performance Monitoring and Reporting services provide a comprehensive solution for tracking, analysing, and optimising your business operations. Leveraging cutting-edge technology, our platform ensures you have real-time access to critical performance metrics, enabling you to stay ahead with instant alerts.
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04
Security Patch Management
​Security patch management is an essential aspect of maintaining the integrity and safety of any IT infrastructure. This process involves the identification, acquisition, installation, and verification of patches for software applications, operating systems, and other systems within an organization. Proper management of security patches helps protect against vulnerabilities that could be exploited by malicious actors, thereby ensuring the reliability and security of systems and data.
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What you will experience
- Simplified management of your technology
- Access to highly skilled technicians
- Continuous business improvement
- Enhanced security
- Greater data protection
- Increased network stability
- Fewer technical issues
- Reduced risk and much more.